Director of Product, Omni Channel Experiences

The Director of Product Management will shape the future of YUM Connect's guest experience by overseeing the development and execution of the Omni-Channel Experience Platform, ensuring a seamless and personalized journey for guests across all touchpoints.

Requirements

• Lead the vision, strategy, and execution of the Omni-Channel Experience Platform
• Manage core capabilities including Menu Management, Loyalty, Pricing, and Promotions
• Partner with cross-functional leaders to create frictionless guest journeys
• Identify and unlock new revenue and engagement opportunities
• Drive the product roadmap, prioritizing features and enhancements
• Collaborate with design and engineering teams to ensure a high-quality product experience
• Stay updated on industry trends and best practices
• Conduct market research and competitive analysis
• Foster a culture of data-driven decision-making
• Mentor and guide the product management team