The Digital Consulting Architect, CPQ, reports to the Director, Technology Solutions, and plays a critical role in delivering scalable, revenue-driving Quote-to-Cash solutions for Zaelab’s enterprise clients. This role serves as the primary functional and technical authority for CPQ, product configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce ecosystems.
Requirements
- 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations.
- At least 3+ years focused specifically on CPQ, Quote-to-Cash, B2B Commerce or complex product configurations.
- Proven experience designing and delivering custom CPQ or product configurator solutions.
- Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware.
- Hands-on experience with modern web and integration technologies (JavaScript, REST/SOAP, APIs).
- Experience in digital commerce, service modernization, or customer experience transformation is a strong plus. Background in Manufacturing and B2B is nice to have.
- Demonstrated ability to engage and influence senior stakeholders, translating complex requirements into actionable architectural plans.
- Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations.
Benefits
- Unlimited Vacation/PTO
- Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
- Fully remote and distributed teams
- Paid Parental Leave
- Ongoing training and education opportunities
- 0% Bureaucracy Culture - Focus is on responsibilities, not title