CRM - Customer Relationship Management, Senior Executive (Kuala Lumpur)
ZALORA GroupKuala Lumpur, Malaysia
Posted January 21, 2026
Full Time
About the Company
ZALORA exists for the millions of fashion consumers in Asia, seeking a shopping experience focused on their unique styles, trends and fit
Job Description
The Senior Executive, CRM is responsible for planning, executing, and optimizing customer communication campaigns across channels to drive customer engagement, retention, and lifetime value.
Requirements
- Campaign Planning & Execution
- Performance Analysis & Optimization
- Data, Segmentation & Personalization
