MY - Junior/Senior Payment Operations Specialist (Mandarin Speaker)

Manage and oversee payment processes, process payments, perform reconciliations, and ensure compliance with regulatory requirements. Liaise with banks, payment processors, and other financial institutions to manage relationships and resolve payment related issues. Provide solutions to customers regarding payment inquiries, disputes, and resolution.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Prior experience in payment operations within the Forex/Trading industry or financial services sector
• Strong understanding of payment systems, including SWIFT, IBAN, and other international payment protocols
• Proficiency in using financial software and tools for payment processing and reconciliation
• Knowledge of regulatory requirements, such as AML and PSP
• Excellent communication skills with the ability to interact with internal stakeholders and external partners.
• Analytical mindset with a focus on problem solving and continuous improvement
• Attention to detail and accuracy in handling sensitive financial data
• Fluency in English and Mandarin is Compulsory
• Fresh grads are encouraged to apply
• Must be willing to work on rotational shifts (covering weekends/PH) as and when required.

Benefits

• Medical Benefit
• Life Insurance
• Monthly Team Building Event