Technical Support Specialist

As a First Line Technical Support Specialist at Zeekr, you will be the primary contact for the dealer network, providing technical guidance and support for vehicle diagnostics, repair, and service operations. You will work with diagnostic tools, service information, and system functions to provide efficient, accurate, and customer-focused support.

Requirements

• Extensive experience and solid understanding of automotive systems (EV / hybrid systems, electronics, diagnostics)
• Proficiency with diagnostic tools, fault findings processes, and service information systems
• Analytical & problem solving skills, Strong ability to identify root causes and guide master technicians through systematic trouble shooting

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development