Service Manager
ZEISS GroupTaipei, Taiwan
Posted May 28, 2025
Full Time
About the Company
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue around 11 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (30 September 2024). With over 46,000 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 35 production facilities worldwide (30 September 2024). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG. Data privacy: www.zeiss.com/data-protection Imprint: http://zeiss.com/publisher This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
Job Description
Provide high quality after-sales service to hospitals and private clinics, handle technical inquiries, and perform maintenance, troubleshooting, and repair. Effective internal and external communication, service quotation, and contract management are also required.
Requirements
- Proactive attitude and problem solver
- Excellent communication skills, Fluent in English
- Able to work under pressure and in a team
- Familiar with optical systems
- Familiar with TCP/IP connection, PC, server, database backup and restore
- Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools.
- Demonstrated excellent leadership and management skills
- Willingness to travel internationally
Benefits
- Opportunities for international travel
- Regular training in Germany, USA, and China
- Leadership and management development