Operations Coordinator

Zelh is a fast-growing outsourcing company seeking an Operations Coordinator to manage a portfolio of shipments and coordinate with carriers, agents, and clients. The ideal candidate has 3-5 years of experience in freight forwarding operations, proficiency in CargoWise, and strong command of English. Spanish language skills are a plus.

Requirements

• Manage 35-45 active shipment files simultaneously in CargoWise
• Coordinate with carriers, agents, truckers, customs brokers, and clients
• Prepare, review, and track shipment documentation
• Monitor customs clearance status and communicate proactively with brokers and clients
• Ensure timely freight release, delivery scheduling, and final-mile coordination
• Maintain accurate data entry and file management
• Handle financial reconciliation, including cost accruals and invoicing
• Manage high email volumes across shipment files professionally and efficiently

Benefits

• Competitive Salary in USD
• 10+ business days of paid time off
• Equipment provided