IT Business System Analyst- Adaptive
ZendeskPune, Maharashtra, India
Posted February 23, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Job Description
At Zendesk, our IT team is dedicated to enhancing the integration of finance operations and technology. As we expand our team in Pune, we are looking for a skilled IT Business Systems Analyst with a strong focus on Netsuite Core finance, R2R and S2P processes.
Requirements
- Business Analysis Expertise
- Experience with Finance Processes
- Agile Methodology Experience
- Requirements Development Skills
- Proficiency in Jira or similar project management and issue-tracking software
- Effective Communication Skills
- Presentation Skills
- Team Collaboration
- Growth mindset
- Lead with Curiosity
Benefits
- Free or discounted Zendesk products
- Flexible work arrangements
- Professional development opportunities
- Recognition and rewards
- Employee network and community
