Senior Machine Learning Scientist
ZendeskPortugal
Posted March 6, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Job Description
Zendesk is seeking a Senior Machine Learning Scientist to join their team. The successful candidate will contribute to the research roadmap and build efficient machine learning solutions to power AI capabilities. The role involves close collaboration with scientists, engineers, and product managers.
Requirements
- MSc degree in computer science, electrical engineering, math, or related areas
- Solid foundation in statistics and machine learning techniques
- Good programming skills in Python
- Experience with at least one of the main deep learning libraries, preferably PyTorch
- Desire to learn and grow
- Curiosity and eagerness to understand the fundamentals of AI in a critical way
- Pragmatism and results-oriented
- PhD degree in computer science, electrical engineering, math, or related areas (preferred)
- Knowledge and experience with Natural Language Processing (NLP) (preferred)
Benefits
- Ownership of the product features implementation
- Flexible working hours
- Professional development funds
- Comfortable office and a remote setup
- Premium Medical Insurance as well as Private Life Assurance
