Senior Product Manager

We're looking for a Senior Product Manager who will architect the experiences that bring customers in, help them succeed, and grow with us, making our product the primary driver of how we acquire and retain customers.

Requirements

• 8+ years in B2B SaaS product management, with proven success driving growth motions that directly impacted revenue and retention.
• Strong experience with workflow, customer service, or employee experience products (e.g. support, ticketing, CRM, or similar).
• A track record of defining and tracking metrics across the full funnel from sign-up through to expansion and churn, and running A/B experiments.
• Experience influencing beyond your immediate team, partnering effectively with Sales, Marketing, Customer Success, and Engineering across time zones.
• Excellent communication and storytelling skills, able to translate complex ideas into clear narratives for executives and cross-functional partners.
• A clear point of view on responsible, value-driven AI usage.

Benefits

• Paid time off
• Retirement plan
• 401k matching