Staff Data Platform Engineer

We are looking for a Staff Data Platform Engineer to join our growing Platform engineering team. The ideal candidate will have 10+ years of industry experience and 5+ years of experience as a DevOps Engineer. They will work on designing and developing advanced data infrastructure that power the Zendesk Data Platform.

Requirements

• 10+ years of industry experience with atleast 5+ years of proven experience as a DevOps Engineer
• 4+ years of Hands-on experience with designing and building CICD pipelines using tools like, Github Actions, Jenkins
• 3+ years leading complex, cross-team initiatives at Senior/Staff level
• Experience working with one or more public clouds, preferably AWS
• Experience with infrastructure automation tools like Terraform, CloudFormation, etc.
• A deep understanding of containers and experience with Kubernetes & Docker
• Intermediate experience with at least one of the programming languages: Python, Go, Java, Scala
• Experience with developing monitoring and observability frameworks (preferably for data pipelines)
• Proven experience designing, building, and deploying reusable AI or automation agents/tools that can be easily adopted and maintained by other engineers and teams
• Familiarity with SQL
• A demonstrated willingness to learn and adapt to new technologies and tools
• Strong communication skills, both written and verbal
• Ability to work independently and in a team, with a proactive approach to improving processes and outcomes

Benefits

• Hybrid work environment
• Opportunity to work with a global company
• Zendesk believes in offering our people a fulfilling and inclusive experience