Staff Machine Learning Engineer

Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection.

Requirements

• Architect and lead delivery of cross-product GenAI platform capabilities
• Own the design and scaling of evaluation and benchmarking frameworks
• Define company-wide standards for safety, tone, and reasoning evaluation

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan