Staff Software Engineer

Join Zendesk to power exceptional service for every person on the planet by building products rooted in AI, automation, and intelligent customer experiences. In this role, you'll lead technical delivery for significant product areas, design, implement, and operate high-performance front-end applications and backend services, and mentor engineers to raise the technical bar across the organization.

Requirements

• Lead end-to-end design and delivery of large, complex features and platform components.
• Design, build, and maintain robust, scalable backend microservices and APIs and high-performance front-end applications.
• Drive architecture and system design decisions across front-end and backend domains.
• Champion reliability and observability.
• Troubleshoot and resolve performance and scalability bottlenecks across the stack.
• Build reusable platform capabilities, APIs, and abstractions to accelerate product teams and eliminate duplicated effort.
• Mentor and coach engineers and tech leads.
• Collaborate with globally distributed cross-functional partners.
• Contribute to hiring.
• Influence technical strategy and roadmap.

Benefits

• Generous Paid Time Off
• 401k Matching
• Relocation Assistance