Staff Software Engineer (Frontend)
ZendeskPune, Maharashtra, India
Posted May 26, 2026
Full Time
About the Company
Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
Job Description
Staff Software Engineer (Frontend) to lead the technical direction of a feature-rich system for Zendesk products and internal teams, with a focus on building meaningful experiences, driving platform excellence, and creating extensible systems.
Requirements
- 12+ years of experience in frontend software engineering
- Expertise in JavaScript, TypeScript, React, and Redux
- Experience with testing libraries such as Cypress, Jest, and React Testing Library
- Deep experience working with REST APIs and designing scalable data layers
- Proven ability to own, drive, and deliver complex, large-scale enterprise software solutions
- Strong experience with version control tools, CI/CD pipelines, and modern development workflows
- Experience leading and mentoring teams of engineers
- Expertise in multi-tenant SaaS architecture
- Ability to operate autonomously and drive projects forward with minimal oversight
Benefits
- Hybrid-friendly culture with strong work-life balance
- Grow your career with leadership development, mentorship, and learning opportunities
- Make a real impact on powering thousands of businesses and millions of customer interactions worldwide
- Work with a top-tier engineering team solving complex problems at a global scale
- Enjoy flexibility in work arrangements