End User Support Technician
Zenith Home Corp.Delaware, United States
Posted March 27, 2026
Full Time
About the Company
Zenith Home Corp., established in 2022 through the merger of Maytex, Zenith Home Products, and Decolin, unites U.S. and Canadian manufacturing, warehousing, and design capabilities to deliver high‑quality bath organization, furniture, and décor solutions. Leveraging a legacy that dates back to 1929 and the 2021 acquisition of sustainable‑home‑organization leader RGI, the company supplies private‑label and Zenna Home branded products to department stores, home‑improvement chains, supermarkets, and e‑commerce platforms. Its integrated product development pipeline—from engineering and sourcing to marketing and retail execution—ensures efficient, cost‑effective production while continuously improving product performance and sustainability. Zenith Home Corp. is distinguished by its long‑standing heritage, cross‑border operational synergies, and commitment to enhancing everyday living spaces through innovative, eco‑friendly design.
Job Description
The End User Support Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level.
Requirements
- Minimum 5 years of experience
- Knowledge of computer hardware, networking and server infrastructure
- Experience with desktop operating systems
- Application support experience with Office 365 and Windows Environment.
- Experience with Microsoft Azure, Watchguard and SOTI an asset
- Experience with printers, label printers, barcode scanners
- Experience within a manufacturing and warehousing environment an asset
Benefits
- Generous Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
