ESaaS - SAP - Functional - OTC - SD
ZensarMumbai, Maharashtra, India
Posted April 13, 2026
Full Time
About the Company
Zensar is a company driven by a bold purpose: Together, we shape experiences for better futures.
Job Description
As an ESaaS - SAP - Functional - OTC - SD professional, you will play a vital role in managing and owning all aspects of technical development and delivery.
Requirements
- Manage and own technical development and delivery aspects
- Understand client requirements and create Functional Specification documents
- Act as an individual contributor and lead client-facing roles
- Estimate efforts, identify risks, and provide technical support
- Multitask and re-prioritize responsibilities based on dynamic requirements
- Interact with customers, understand their needs, and propose solutions
- Work on support engagement, manage priority-based tickets, and ensure SLA compliance
- Contribute to competency building and coordinate with the technical team
- Identify RCA (Root Cause Analysis) and contribute to process improvement
- Provide post-go-live support and generate daily status reports
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for growth and development
- Collaborative and inclusive work environment