Billing and Accounts Support Officer | Dayshift | Remote

ZigZag is looking for a Billing and Accounts Support Officer to provide daily, hands-on billing, accounts receivable, and customer-service support to Pop. The role is fully remote and supports external stakeholders through email, written channels, and phone calls.

Requirements

• 2-4 years of experience in billing, invoicing, accounts receivable, or credit/collections
• Proven ability to process payments (including credit cards) and manage invoices
• Experience handling overdue accounts and following up on aged debtors
• Strong client communication skills (phone, email, SMS) with good English proficiency
• Ability to investigate and resolve billing discrepancies across multiple systems
• Detail-oriented with strong problem-solving and multitasking skills