Operations Officer | Fixed Dayshift and Weekends Off | Flexible Setup

ZigZag is looking for an Operations Officer to join our team! The purpose of the Operations Officer is to provide administrative and operational assistance across collections, credit and support, ensuring smooth workflows and compliance with company policies.

Requirements

• Degree or certificate qualification in business, finance, administration or a related field is beneficial but not essential.
• Experience in financial services which may include risk management, risk analysis, lending, credit assessment, financial analysis, financial reporting and customer relations is beneficial.
• Understanding of premium funding models, loan structuring and financial regulations.
• Familiarity with regulatory compliance and financial industry standards.
• Strong analytical skills and problem-solving ability.
• Excellent communication and interpersonal skills including customer-focused mindset, negotiation and persuasive communications skills.
• Proficient with computer systems and programs with the ability to quickly learn and use business systems relevant to the role.
• Well-developed oral and written communication skills, including demonstrated ability to negotiate and resolve issues with employees and/or co-workers, clients and management with ability to explain complex financial concepts to stakeholders.
• Sound time management skills and excellent attention to detail supported by ability to manage varied and conflicting demands to agreed standards and timeliness.
• A demonstrated ability to accept responsibility; work effectively both autonomously and as part of a team; willingness to take direction; and accept constructive feedback.
• Self-motivated, resilient, empathetic, passionate, civil, proactive, positive attitude; reliable and punctual with a high level of integrity; and a sound understanding of appropriate behaviours in the workplace.
• Preparedness to learn and adopt new technology, work practices, systems and procedures; underpinned by sound technical competence.
• Demonstrate through daily actions and interactions, acceptance of The Company’s culture and values.

Benefits

• Flexible Setup
• Full Time
• Dayshift and Weekends Off