Commercial Loan Servicing /CLS / ACBS Specialist

Commercial Loan Servicing /CLS / ACBS Specialist responsible for overseeing commercial loan servicing applications, managing application changes, and leading a high-performing team. Requires strong background with core banking applications and 8+ years of leading banking application teams. Bachelor’s degree in a business-related field is required, and a Master’s degree is preferred.

Requirements

• Oversee commercial loan servicing applications.
• Manage application changes, upgrades, integrations, and conversions.
• Lead and develop a high-performing team.
• Plan and monitor technical resources and project delivery.
• Ensure timely delivery of enhancements and projects.
• Partner with Operations and business lines on process optimization.
• Manage BAU production support and vendor relationships.
• Define, track, and improve SLAs and KPIs using data analysis.
• Act as a subject matter expert for process improvements.
• Communicate system/process changes clearly to stakeholders.
• Prepare reports and recommendations for continuous improvement.