Engagement and Gamification Manager ( CRM ) Betting & Gaming
ZipTalentsBelgrade, Serbia
Posted December 14, 2025
Full Time
About the Company
ZipTalents is a specialized talent acquisition and retention agency serving the iGaming and FinTech sectors. We help companies attract, identify, and secure top talent from Eastern and Southern Europe, LATAM, and MENA, while implementing strategies to retain and develop those professionals over the long term. Our unique, structured methodology and deep regional networks enable rapid, high‑quality recruitment, staff leasing, outsourcing, and tailored training programs that go beyond filling vacancies to sculpt high‑performing teams. By combining speed, agility, and quality, we act as a strategic partner that optimizes resource allocation, drives business growth, and empowers individuals to find purpose in their roles.
Job Description
We are seeking a dynamic Engagement and Gamification Manager to join our rapidly growing CRM team. This role will drive player engagement through innovative promotions, competitions, and gamification strategies.
Requirements
- Minimum 3-5 years of experience in CRM marketing, preferably within the Betting & Gambling industry
- Proficient in CRM tools, with strong analytical and organizational skills
- Experience with Power BI, Excel, and email engagement platforms is a plus
- Customer-centric, with a deep understanding of CRM strategies, customer segmentation, and lifecycle management
- Excellent communication skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels
Benefits
- Growth Opportunities
- Flexible Working
- Comprehensive Benefits
- Inclusive Culture