Clinical Support Representative - Oklahoma City

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Requirements

• Responsible for Medical Order Process education and streamlining
• Responsible for Revenue Recognition in a defined territory
• Exception management to drive down DTC and Aging Exceptions for defined territory
• Local Payor Landscape expert to increase paying authorization percentages
• Reduce zero rev by managing TOC and PEI in defined territory
• ZPM expert and contact for key staff and prescribers
• Identify key contacts in hospital and office to provide ZPM education
• Drive ZPM clinical value and utilization
• Partner with TM on ZPM data review for quarterly account business reviews
• Manage ancillary ZPM/Customer service needs for HFMS/HST
• Be a regional and area resource for ZPM training
• Support Duties and Responsibilities:
• Be a constant and consistent Clinical Support Representative of ZOLL with customers in a defined territory
• Partner with TM on daily processing and servicing of Medical Orders to allow TM to focus on selling opportunities
• Provide support and educational activities in a defined territory when the TM is on PTO or the territory is vacant
• Build the ZOLL Brand in Accounts:
• Lead local tradeshows and account educational opportunities
• Provide ZOLL Product presentations and resources for account staff on-boarding programs
• Work closely with the marketing department to facilitate local save awareness through social and local media outlets specific to the assigned territory

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Life insurance
• Disability insurance