Customer Service Representative

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders.

Requirements

• Provide customer service and technical support of all Itamar Medical products and services.
• Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner which meets high-quality, productivity and performance standards.
• Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies.
• Keep accurate records and document actions and discussions.
• Understand and educate customers about all Itamar Medical products and services.
• Retain customers through superior customer service and technical support.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan