Manager, Professional Services

We are looking for a Manager of Professional Services to lead the Americas West services delivery and post-sales deployment programs for our clients. You will oversee a high-performing team of technical consultants and project managers, ensuring customer-centric excellence while driving the efficiency, scalability, and profitability of our cloud security solutions.

Requirements

• Lead and manage a technical team of consultants and project managers responsible for Zscaler solution deployments and support in the AMS West Region
• Own the hiring, onboarding, development, and performance management for the team to ensure high-quality delivery
• Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support to drive successful deployments
• Participate in long-term planning and strategic decision-making with global partners, including PS Sales and Practice leads
• Drive operational excellence through process improvement, tooling, and the effective management of KPIs to enhance automation and reduce manual effort

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks