Quote Operations Associate (Deal Desk Analyst)

Zscaler is seeking a Quote Operations Associate to join their Deal Desk Operations team in Mohali, India. The successful candidate will play a critical role in the successful execution of renewal quotes, ensuring consistent adherence to Zscaler’s strategic goals and compliance with corporate policies and procedures.

Requirements

• Be a Salesforce CPQ SME, with strong understanding of SKU/quote configuration, SKU migration mapping, quote structuring, and relevant corporate/financial/sales policies.
• Build and maintain operational relationships across your coverage area; partner with leadership to drive global best practices across the team.
• Ensure policy-compliant quoting, including reviewing and granting SKU use-case exceptions only in line with business policy.
• Resolve quoting issues end-to-end: troubleshoot operational quoting problems, understand contract/subscription data impacts, and escalate for support when needed.
• UAT new quote processes/system enhancements

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks