Sr. Staff Production Engineer

Zscaler is seeking a Sr. Staff Production Engineer to join its team. The role is available as a hybrid opportunity or as a remote position, reporting to Production Engineering in the Cloud Infrastructure & Operations department. The ideal candidate will provide technical vision and hands-on execution to drive an "automation-first" culture across the company.

Requirements

• Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments
• Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
• Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
• Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses
• Partner with Engineering and partner teams to conduct operability reviews

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement