Sr. Staff Technical Program Manager - Hosted Infrastructure Operations

We are looking for a Sr. Staff Technical Program Manager - Hosted Infrastructure Operations to join our Reliability Engineering and Infrastructure Services department, reporting to the Director, Technical Program Management. This position is available as a remote opportunity within the Netherlands or elsewhere in EMEA where Zscaler has a legal entity. You will drive technical program management and operational support for our cloud and private customer environments, bridging the gap between infrastructure engineering and customer onboarding.

Requirements

• Manage the entire project lifecycle by developing project charters, planning activities, and tracking milestones to closure
• Provide operational and network support to private customer and vendor-hosted environments
• Deliver management-level visibility and reporting on project status, risks, and information to ensure transparency
• Develop and refine processes, program templates, and documentation to scale the organization
• Coordinate cross-functional communication between system engineers, sales, and product teams to deliver an excellent customer experience

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement