Staff Engineer AI Agents

Zuma is pioneering the future of agentic AI in property management. We build AI agents that act as property managers, handling the full spectrum of interactions with both prospects and current residents on behalf of our clients. Our agents don’t just assist human workflows; they own them end-to-end, operating across leasing, collections and resident communications. We’re looking for a Staff Engineer to help define the human + AI workflows that will define the industry standard for the next decade.

Requirements

• 5+ years of software engineering experience with a strong backend or distributed systems foundation.
• Demonstrated experience designing and shipping AI agents in production — not just prototypes.
• Hands-on experience with at least one modern agent framework such as LangGraph, CrewAI, AutoGen, Semantic Kernel, or a comparable orchestration layer.
• Deep familiarity with LLM integration patterns — prompt engineering, tool/function calling, memory systems, retrieval-augmented generation (RAG), and agent evaluation.
• Experience building reliable, observable agentic systems: tracing, error handling, fallback strategies, human-in-the-loop checkpoints, and graceful degradation.
• Strong proficiency in Python and/or TypeScript — the languages our agents live in.
• Ability to work across ambiguity and drive projects from problem definition through production deployment independently.
• Clear, direct communicator who can translate complex technical architectures for non-technical stakeholders.

Benefits

• Competitive compensation package including meaningful early-stage equity.
• Remote-friendly culture with a bias toward outcomes, not facetime.
• Series A company with a16z and YC backing — enough resources to build, early enough to matter.