Release of Information (ROI) Representative
116508 Innovation At WorkReno, Nevada, United States
Posted October 29, 2024
Full Time
About the Company
116508 Innovation At Work is a staffing and workforce solutions provider that supplies trained switchboard operators and call center representatives to government agencies, including the Department of Veterans Affairs. The company specializes in recruiting, training, and deploying qualified personnel for telecommunication and customer service roles.
Job Description
This company is seeking a highly organized and detail-oriented ROI Representative to process medico/legal, first-party, and third-party requests for benefits. Responsibilities include record management, customer service, and back-office support for VA Veterans. They are an equal opportunity employer welcoming qualified candidates.
Requirements
- Processing requests according to federal and VA rules and regulations.
- Retrieving and organizing documents from various electronic health record systems.
- Providing customer service to VA Veterans.
- Providing back-office support services.
