Teller II (Client Services Representative II), Kalamazoo Downtown Banking Center, Kalamazoo, MI

Responsible for developing client relationships by providing clients with friendly service and meeting service needs by conducting transactions and uncovering other opportunities to promote additional services.

Requirements

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Consistently delivers exceptional customer service to each and every client.
• Balances cash drawer and completes end of day work.
• Participates in retail sales programs to help meet personal and banking center goals.
• Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.
• Operational duties will also be shared with the branch team such as balancing the ATM, vault and end of day work.

Benefits

• Paid Time Off