The IT Service Desk Technician I is responsible for providing on-site and remote technical support across multiple office locations and brands throughout the enterprise.
Requirements
- 1-2 years of helpdesk or technical support experience
- General systems maintenance/administration experience
- Experience with ticketing systems and inventory management
- CompTIA A+ certificate or equivalent experience with hardware
Benefits
- Company-sponsored medical, dental, and vision plan for employees and their dependents
- 401(k) participation after 3 months of continuous service
- Wellness program
- Learning development program
- Life insurance
- Long-term disability coverage
- Charitable contribution matching
- Volunteer time off
- Employee assistance program