L3 Production Support Engineer

This L3 Production Support Engineer role demands equal parts capital markets knowledge and technical depth. You will be the person who can trace a broken trade from front-office order entry through OMS processing, reconciliation, and downstream reporting — and simultaneously drop into SQL Server to interrogate the data at the source.

Requirements

• Investigate and resolve complex L3 production issues involving trade data, positions, holdings, reconciliation breaks, and downstream reporting failures.
• Trace issues end-to-end across the trading lifecycle — from order and execution through allocation, settlement, and accounting feeds — to isolate root cause.
• Write, debug, and optimize T-SQL queries daily: complex joins, window functions, CTEs, views, and stored procedures.
• Partner directly with portfolio managers, traders, operations staff, and technology teams to communicate findings and drive resolution.
• Document issues and resolutions clearly; contribute to operational runbooks and knowledge base articles.
• Identify and escalate systemic or recurring issues with evidence-based root cause analysis.

Benefits

• Flexible work environment
• Competitive compensation