Operations Support Executive (Shift Support Agent)

The Operations Support Executive serves as the first point of contact for fintech clients via phone calls and social messaging tools outside of working hours, answering general inquiries and escalating complex cases. The ideal candidate is service-minded, detail-oriented, and comfortable working in a fast-paced B2B environment.

Requirements

• Bachelor's degree in Business Administration, Finance, Arts, or related fields
• 1-2 years of experience in customer support, call center, or operation support (preferably in fintech, banking, or tech-related services)
• Basic knowledge of Microsoft Office (e.g., Word, Excel) and Google Docs, Google Sheets
• Basic problem-solving with logical thinking
• Proficient in both Thai and English for workplace communication

Benefits

• Attractive remuneration package
• Fast-paced and exciting working environment
• Challenging opportunities for life-long learning and career development