Specialist, Clients Operations

The Operations Support Specialist plays a critical role in ensuring seamless day-to-day operations, managing corporate and enterprise client requests, and upholding service excellence.

Requirements

• Provide first-level support for enterprise client inquiries and service requests via different communication channels.
• Assist with day-to-day operational tasks, including transaction validations and process adherence.
• Ensure timely and accurate documentation of client interactions and operational activities.