Customer Operations Specialist

We are seeking a highly organized, detail-oriented Customer Operations Specialist to support Account Directors in delivering exceptional client experiences.

Requirements

• 2–5 years of experience in customer operations, administrative support, project coordination, or client services
• Experience in a SaaS, tech-enabled services, or any fast-paced, process-driven environment is preferred.
• Familiarity with customer success teams or agency-style client operations is a plus

Benefits

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth