Sr Associate IS Analyst (JP9884)
3 Key ConsultingThousand Oaks, California, United States
Posted February 25, 2022
Contract / Temporary
About the Company
3 Key Consulting is a specialized staffing and consulting firm with 12 years of experience placing business and IT professionals in the life sciences and healthcare sectors. Leveraging a broad network of industry experts and partnerships with leading academic institutions, the firm offers a full suite of talent acquisition services—including PEO, compliance, and niche domain staffing in biomedical, pharma, medical devices, and business intelligence. Its core focus on people, process, and technology enables faster, cost‑effective solutions that improve workforce productivity and market efficiencies. 3 Key’s collaborative culture and commitment to delivering better, faster, and more efficient staffing and consulting services distinguish it as a trusted partner for organizations seeking high‑quality talent and operational excellence.
Job Description
3 Key Consulting is hiring a Specialist IS Analyst for a consulting engagement with a leading global bio-pharmaceutical company. The job involves supporting the Deskside Services team, guiding outsourced activities, and monitoring performance on ticket/SLA compliance.
Requirements
- Bachelor's degree or Associates
- 4-6 years of experience in user desk side support
- Ability to work in a fast-paced, highly technical environment
- Excellent customer service skills
- Experience delivering end user & desktop support services within regional or global companies
- Familiarity with supporting multiple device platforms
- Working knowledge of ITIL methodologies and systems
- Experience successfully leading or delivery projects that impact an entire organization
Benefits
- 6-month contract with likely extensions
- Onsite 3 days per week in Thousand Oaks, CA