IT Expert Software Support

We are looking for an IT Expert Software Supporter to provide excellent software support via our ticketing system & phone, assist in identifying, troubleshooting, and resolving reported issues, and handle 2nd level support for our 4flow Software Products.

Requirements

• 2+ years of experience in technical support
• Technical know-how and high customer orientation
• Patient nature and ability to explain complex issues to customers
• Friendly, open, and confident appearance (on the phone)
• Highly communicative and resilient in high workload situations

Benefits

• SZÉP-card
• Annual bonus
• Private health insurance
• Annual learning budget
• Unlimited LinkedIn Learning account
• Flexible working hours
• Remote work opportunity
• Free access to organic food and drinks
• Regular company events
• Career development opportunities