Helpdesk Supervisor
4iG CsoportBudapest, Hungary
Posted May 18, 2026
Full Time
About the Company
4iG Csoport leads digital transformation in Hungary and the Western Balkans through innovative IT solutions and telecommunications services.
Job Description
We are looking for a Helpdesk Supervisor to join our team, responsible for solving IT problems, maintenance of the system, knowledge base, and documentation.
Requirements
- IT experience
- Experience in helpdesk or client maintenance
- Familiarity with Active Directory, deskside hardware, and Microsoft Office software
- Ability to communicate fluently in English
- Experience in managing clients with over 300 users
- Familiarity with ITIL and ticketing system concepts