Senior Waste Management Officer

Senior Waste Management Officer responsible for monitoring and enforcement of prescribed regulatory areas, providing technical services to internal and external customers, and supporting the Waste Treatment and Disposal Manager in day-to-day management of public-facing Household Recycling Centre network and associated contracts.

Requirements

• Degree in relevant area e.g. environmental, or equivalent relevant experience.
• Demonstrable experience of working in a service provision environment (at least 3 years), including dealing with a range of stakeholders and service providers.
• Sound knowledge of other areas of the organisation relevant to the delivery of waste services.
• Proven interpersonal skills with the ability to establish and develop effective working relationships and productive partnerships with all relevant partners.
• Experience of de-escalating service complaints, with demonstrable ability to exercise tact, diplomacy and discretion in managing these to resolution.
• Excellent ICT skills, including good working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.),
• Proven ability to engage with stakeholders and senior level executives such as external contract managers and establishing credibility.
• Excellent analytical skills, particularly around interpreting financial information and large data sets.
• A high standard of literacy, in order to ensure all written communications meet the appropriate standards, and to ensure any unsatisfactory responses or public-facing communications are challenged and addressed.
• A high level of numeracy to inform interpretation of complex data sets, or production of performance reports.
• High level of relevant and practical experience and demonstrable ability of analysing complex issues, producing technical reports and presenting them in an understandable form to a wide range of audiences.
• In-depth understanding of relevant waste and environmental legislation, including permitting requirements of waste facilities.
• In-depth understanding of waste contract specification requirements to inform development of effective contract monitoring regimes.