Outreach Worker - Phoenix, AZ

The Outreach Worker provides field-based outreach and engagement services to individuals experiencing homelessness or housing instability within the AHCCCS H2O program, assessing immediate needs, and connecting individuals to housing, healthcare, and supportive services.

Requirements

• Locate, identify, and engage individuals in the community, including those experiencing homelessness, institutionalization, or other at-risk situations
• Conduct sustained outreach efforts to build trust and maintain engagement with program participants
• Assess and prioritize immediate needs, including safety risks, behavioral health concerns, and urgent physical health conditions
• Provide access to basic needs, including water, hygiene supplies, clothing, and connection to emergency services when appropriate
• Support enrollment or re-engagement with healthcare providers and supportive services
• Apply for and coordinate access to mainstream HRSN and housing services
• Maintain accurate and timely documentation of referrals, case notes, assessments, and reports to meet billing and compliance requirements
• Utilize required systems and databases, including HMIS, Community Cares, Unite Us, and other program platforms

Benefits

• Direct deposit
• Competitive pay
• Accrued sick time
• Employee Assistance Program (EAP)
• Annual team member appreciation event
• Informal yet professional team environment