The Operations Support Associate is responsible for providing administrative support to multi-shift terminal operations, including processing and verifying shipment documentation, tracking incoming freight, and preparing packages for shipments.
Requirements
- Verifies accuracy of inbound and outbound documentation
- Tracks incoming containers and provides support to resolve issues as necessary
- Prepares document packages for shipments using windows-based shipping systems
- Coordinates documentation for incoming freight to ensure swift movement of cargo accuracy
- Builds outbound manifests and prepares paperwork for shipments
- Solves issues that impact inventory accuracy
- Supports Yard department with gate activities, equipment reconciliation reporting, and equipment management as needed
- Supports Customer Service department with systematic data entry
- Posts production systemically
- Receipt confirmation in system – triggers financial action for some customers
- Performs job-related duties as specified by management