Licensed Customer Service & Sales Rep - Charlotte Metro Area

Join AAA The Auto Club Group as a Field Insurance Service Representative to provide high-level support to the Insurance Agency and members by servicing existing insurance accounts, performing retention calls, and selling membership and financial products.

Requirements

• Current Property & Casualty Insurance license
• Must qualify, obtain, and maintain all applicable state licenses and appointments
• Successful completion of Customer Service, Insurance and Membership training within 6 months of hire
• High School Diploma or equivalent
• Provide a high level of customer-focused service
• Service insurance policies and processing applications, renewals, and amendments
• Respond to billing and coverage questions
• Process monetary transactions
• Promote the sales of insurance products and services using established guidelines
• Analyze member/potential customer insurance needs and determine appropriate levels of coverage
• Prepare appropriate rate quotations
• Organize, plan and promote the sale of ACG insurance and membership products and services
• Maintain accurate records
• Work effectively in a team environment
• Work independently, with minimal supervision

Benefits

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities