Burlington VT DoubleTree- Front Desk Positions
AAM 15 Management LLCBurlington, Vermont, United States
Posted December 29, 2023
57.71 - 57.71 USD daily
Full Time
About the Company
AAM 15 Management LLC is a real estate investment and asset management firm that supports acquisitions, asset management, and investor relations. The company also provides corporate services such as human resources support and restaurant operations management for its portfolio of businesses.
Job Description
We are seeking a Front Desk Agent for a DoubleTree Hotel in Burlington, VT, to serve as the primary point of contact for guests. Responsibilities include checking in/out, managing reservations, providing information, handling complaints, and ensuring a positive guest experience. The role requires strong customer service and communication skills.
Requirements
- Perform check-in and check-out tasks
- Manage online and phone reservations
- Manage bookings and payment processing
- Provide information about hotel amenities and services
- Respond to client complaints
- Maintain records of bookings and payments