Award Winning Customer Service Department Looking for Strategic Director of Customer Service, responsible for maintaining effective customer service for all internal and external Company XYZ customers.
Requirements
- Leadership: a demonstrated ability to lead people and get results through others.
- Planning: an ability to think ahead and plan over a 3-9 month time span.
- Management: the ability to organize and manage multiple priorities.
- Customer service systems development and deployment.
- Problem analysis and problem resolution at a functional level.
- Employee training and development.
- Strong customer orientation.
- Excellent interpersonal and communication skills.
- High performance teams and a strong team player.
- Commitment to company values.
- Computer proficiency.
- Negotiation skills.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance