M&E Operations Manager

The M&E Operations Manager will ensure customer expectations are met, with great client relationships and a high standard of service that meets the commercial requirements. They will lead a highly motivated, engaged and skilled workforce to deliver all aspects of Hard FM across the biggest transport sector in London, whilst achieving P&L requirements.

Requirements

• Responsible for the day-to-day management of the service delivery of the Pan TfL M&E Operations on the Contract and quality performance elements of the contract
• Comply with all ABM's policies/procedures to ensure timely and effectively implementation
• Ensure contractual commitments are met in accordance with contract SLA's / KPIs and other requirements detailed within the contract documentation