Client Experience Relationship Manager (MS)

The Client Experience Relationship Manager supports the delivery of high-quality, consistent experience for Managed Services clients. This role combines subject matter understanding with client-facing responsibility, requiring strong relationship skills and operational awareness.

Requirements

• Bachelor's degree
• Minimum of 4 years of experience in client service, consulting, account management, or delivery roles
• Proven track record of managing large strategic accounts
• Experience working in a services or delivery-based environment
• Strong communication and relationship-building skills
• Ability to understand and explain complex services or solutions
• Strong organizational skills and attention to detail
• Ability to work across teams and manage competing priorities
• Commercial awareness and ability to identify client needs and opportunities
• Comfort operating in a fast-paced, evolving environment

Benefits

• Competitive compensation package
• Annual discretionary bonus
• Pension
• Private medical insurance
• Group life insurance
• Group income protection
• Subsidized corporate gym membership
• Season ticket loan
• Employee assistance programme
• Up to 26 days of annual holiday allowance
• Statutory bank holidays
• Days off for work anniversary, career development, and volunteering