Customer Success Manager
AccurisColorado, United States
Posted March 27, 2026
100000 - 120000 USD
Full Time
About the Company
Accuris transforms the world’s largest repository of standards and supply chain data into AI-driven insights and connected workflows - enabling engineers to work smarter, stay compliant, and innovate faster.
Job Description
To make our customer retention vision a reality, we are hiring a Customer Support & Retention Leader to oversee and elevate the experience across a diverse portfolio of customers.
Requirements
- 7+ years in Customer Success, Customer Support, or Customer Experience leadership roles
- Proven track record of reducing churn and improving customer retention
- Experience building or scaling support operations and intake processes
- Strong analytical skills with experience using data to drive decisions and outcomes
- Experience working cross-functionally with Sales, Product, and Marketing teams
Benefits
- Bonus
- Shared Equity
