Centralized Leasing Consultant

We are seeking a full-time Centralized Leasing Consultant to join our team at our Corporate Headquarters in Cincinnati, Ohio. As a Centralized Leasing Consultant at Ackermann Group, you will be responsible for managing the leasing process for multiple properties, as assigned by manager based on overall portfolio needs, with a focus on customer service, lead generation, and application processing.

Requirements

• Handles all aspects of the leasing process from initial inquires to lease signing, including sales and administrative aspects with occasional light manual labor.
• Establishes and maintains a comprehensive understanding of community product knowledge, fair housing, and lease policies.
• Ensures all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
• Acts as first point of contact to respond to prospect and resident queries via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management.
• Delivers exceptional customer experiences that garner positive reviews.
• Takes initiative to anticipate and resolve resident issues and inquiries independently.

Benefits

• Competitive hourly compensation
• Commission potential for new and renewed leases
• Quarterly bonus potential
• Health benefits including medical, dental, and vision insurance
• 401k retirement program with company match
• Paid time off including sick, vacation, holidays, and your birthday!
• Employee rent discount to live at any Ackermann community
• Career coaching and development
• Company engagement events