Business Operations Associate
ActalentJacksonville, Florida, United States
Posted March 12, 2026
40380 - 40380 USD
Full Time
About the Company
Actalent is a global leader in talent solutions, providing access to specialized experts that drive scale, innovation, and speed to market for clients across the U.S., Canada, Asia, and Europe.
Job Description
Actalent is seeking a Business Operations Associate to manage customer accounts, provide customer service, and support corporate and field office employees. The ideal candidate will have a college degree or 2-3 years of relevant experience and strong organizational and analytical abilities.
Requirements
- Management of customer accounts
- Customer service and conflict resolution
- Invoicing, collections, adjustments
- Auditing account specific reports
- Support liaison between field offices and corporate departments
- Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
- Onboarding of new clients and management of client specific billing arrangements
- Utilization of internal and customer tools to support client requirements
- Establishment and maintenance of client documentation files
- Review and follow up on Audit results
- Confirmation of assigned projects/programs/contracts
- Data governance of systems to ensure accurate reporting
Benefits
- Bonus potential: up to $1000 per quarter
