Business Operations Associate

Provide iconic customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal processes, including alternative delivery transactions.

Requirements

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
• Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork processes
• Accurately processes paperwork associated with retail/wholesale automobile sales and appraisal purchases
• Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe
• Mentor new Business Operations Associates, as well as train other store departments on Business Office processes and procedures
• Administrative responsibilities may include, but are not limited to: copying, filing, reconciliation of dealer plates, effective data entry in Microsoft applications as well as proprietary systems