Provide iconic customer service in a fast-paced, team-oriented environment through the facilitation of the sales, auction, and appraisal processes.
Requirements
- Assists store personnel and all store departments in their daily functions
- Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions
- Accurately processes paperwork associated with retail/wholesale automobile sales and appraisal purchases
- Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe
- Processes paperwork affiliated with state titling and registration agencies
- Mentor new Business Operations Associates, as well as train other store departments on Business Office processes and procedures
- Answers multi-line phone system, responds to callers' needs and direct calls as appropriate